Resources for Parents


Student Financial Services wants to serve as a resource for you while your student is attending the University of Redlands.

How will the billing statements be sent to us?

The billing statements will be available online on your student's Self-Service Portal in the Student Finance section. Statements are sent out in early July for the fall semester and mid-November for the spring semester. Your student can access this via MyRedlands, and can enroll you as a proxy user. As a proxy user, you have your own login credentials to view your student's account information and make online payments. You can refer to this page for more information.

Can we release your student's information to you?

Our office takes great care to safeguard your student's personal information in accordance with the Family Educational Rights and Privacy Act (FERPA). We do not release protected personal information unless specifically authorized to do so by the student.

All students who wish to have their information accessible by parents or other designated persons should complete the Authorization for Release of Information Form and turn this in to the Registrar's Office. For more information, please visit The Family Educational Rights and Privacy Act web site.

Are you interested in obtaining a parent loan?

Please see the information here regarding the Federal Parent PLUS loan available to parents of dependent students.

You can also view our alternative loan page and private loan options, available to parents, grandparents, and other parties who have a vested interest in the student.

What if the FAFSA does not accurately reflect my family's current situation?

Certain changes in family circumstances may affect a family's ability to pay educational expenses and can be used as the basis for a Special Circumstances Review. Eligible circumstances for review include, but are not limited to, loss or reduction of employment, separation or divorce, unusual medical expenses not covered by insurance and loss of benefits such as social security or child support.

Request for review must be documented using the Special Circumstances Appeal form. Requests will be reviewed by a Student Financial Services committee and will reach a decision in approximately two weeks. Please note: Students who wish to be considered for an appeal must file a FAFSA before an appeal can be considered.


Visit the links below for information on how you can help your student make decisions about college, compare college costs and finance your student's education:

Related Web Sites: