School of Education Advising Services
The Office of Student Success is focused on supporting curricular and co-curricular student success. The Office provides exceptional holistic advising, support for all types of fieldwork, credentialing of students as well as organizing orientations.
Have Questions? Need Support?
Depending on the type of support needed, you will connect with either a Student Success Advisor or your designated Assistant Director of Academic Advising. Please see below to identify the advising services offered by our team.
For general inquiries, please contact the Office of Student Success at oss@redlands.edu

Student Success Advisors (SSAs)
If you need support with the topics below, please e-mail or schedule an advising appointment (phone, virtual, or in-person) with our Student Success Advisors.
- Registration
- Course Planning
- General Resource Questions
- Fieldwork Requirements and Application Process
- Etrieve and Tech Support
- Requests for Academic Status Letters
- Credentialing/Licensing Support
- Degree Sign-Off Questions
- Transcript Questions
- Textbook Support
Schedule an Advising Appointment
Email a Student Success Advisor

Assistant Directors of Academic Advising
If you need guidance on the topics below, please e-mail or schedule an advising appointment (phone, virtual, or in-person) with your designated Assistant Director of Academic Advising.
- Elective Selection
- Program Changes - Track
- Leave of Absence/Withdrawal
- Dismissals
- Academic Probation
- Fieldwork Issues
- Fieldwork Site Exploration
- Accommodations
- Assistance with Academic Concerns
- Graduation Requirements
- Appeals and Petitions
Connect with your Assistant Director of Academic Advising