University of Redlands
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Office of Student Success

OSS Group Shot 2023.jpg

Mission Statement: The School of Education Office of Student Success (OSS) fosters transformative learning experiences for diverse learners by providing holistic advising across curricular and co-curricular needs. Aligned with the School of Education's commitment to educational justice, OSS promotes academic integrity and professional ethics, lifelong learning, and socialization to prepare students to best serve their communities.  

Location: The Office of Student Success is located in North University Hall in office suite #126. 

School of Education Visitor Map PDF

For general inquiries, please contact the Office of Student Success at oss@redlands.edu

Have Questions? Need Support?

Depending on the type of support needed, you will connect with either a Student Success Advisor or your designated Office of Student Success Advisor. Please visit our Advising Services page to identify who to contact on our advising team.

Advising Services

Meet our Student Success Team

Loren Bassil, M.A. advises students with last names that begin with letters A-K:

  • MA in Learning and Teaching, Multiple Subjects
  • MA in Learning and Teaching, Single Subjects
  • MA in Learning and Teaching, Education Specialist
  • Preliminary Teaching Credential, Multiple Subjects
  • Preliminary Teaching Credential, Single Subjects
  • Preliminary Teaching Credential, Education Specialist

Schedule an appointment with Loren >

Melissa Villegas advises students with last names that begin with letters L-T:

  • MA in Learning and Teaching, Multiple Subjects
  • MA in Learning and Teaching, Single Subjects
  • MA in Learning and Teaching, Education Specialist
  • Preliminary Teaching Credential, Multiple Subjects
  • Preliminary Teaching Credential, Single Subjects
  • Preliminary Teaching Credential, Education Specialist

Schedule an appointment with Melissa >

Natalie O'Harra, M.F.A. advises students with last names that begin with letters U-Z:

  • MA in Learning and Teaching, Multiple Subjects
  • MA in Learning and Teaching, Single Subjects
  • MA in Learning and Teaching, Education Specialist
  • Preliminary Teaching Credential, Multiple Subjects
  • Preliminary Teaching Credential, Single Subjects
  • Preliminary Teaching Credential, Education Specialist

Schedule an appointment with Natalie >

Kristin Grammer, M.A. advises students in the following programs:

  • Undergraduate Program for Teacher Preparation
  • MA in Clinical Mental Health Counseling
  • MA in Curriculum and Instructional Design (online)
  • MA in Human Services (online)
  • MA in Counseling and Psychotherapy (based in China)

Schedule an appointment with Kristin >

Jillian Strong, M.A. advises students in the following programs:

  • Preliminary Administrative Services Credential
  • Pupil Personnel Services Credential
  • MA in Educational Administration
  • MA in Higher Education and Student Affairs
  • MA in School Counseling
  • Ed.D. in Leadership for Educational Justice 

Schedule an appointment with Jillian >

Yessenia Yorgesen, Assistant Dean of Operations and Analytics, oversees the Office of Student Success and attends to various student related matters. oversees the Office of Student Success and leads efforts in data integrity. She closely works with Registrar's Office, Graduate and Professional Enrollment, and other university key constituents.