Student Affairs FAQ by Department

Office of Career & Professional Development (OCPD)

Q: Does the University of Redlands offer career support or have a Career Center? If so, what services are offered?

A: Yes! Students can find career support through the Office of Career & Professional Development (OCPD). The following OCPD services are offered through our Career Studio, workshops, classroom instruction, and online resources:

  • Professional assessments – to foster self-awareness and guide decision-making
  • Employment research – to explore and understand different industries, fields, and employers
  • Internship/employment strategy – to proactively engage and secure opportunities
  • Résumés, letters, and portfolios – to effectively articulate qualifications and capabilities
  • Interviewing and negotiation – to position properly for maximizing compensation and growth
  • Referral management – to cultivate relationships which lead to internship and employment referrals
  • Graduate school planning – to investigate and evaluate graduate and professional school options
  • Personal statements – to write essays that clearly communicate applicant commitment and potential

Q: Where is the Office of Career & Professional Development (OCPD) located and what are the hours of operation?

A:  The OCPD is located on the 1st floor of the Armacost Library along the north hallway, across from ResNet. Office hours are Monday through Friday from 8:30 a.m. to 5:00 p.m. Some evening hours are available. Please view the Career Studio webpage for information on studio hours and support.

Q: Do you serve undergraduate students, graduate students, and alumni?

A: All of the above! OCPD programming and services are available to University of Redlands students and alumni from all of the colleges and schools including the College of Arts and Sciences, School of Business, and School of Education. Some of our programming targets certain student/alumni populations, which will be noted on program advertising. Any questions about service/program participation can be directed to our email address at ocpd@redlands.edu.

Q: Are drop-ins or appointments available?

A: Students and alumni can stop by our Career Studio where career-related support is available without a scheduled appointment. The Career Studio serves as a first-stop help center for any University of Redlands student or alumni seeking career advice, direction, or assistance. OCPD’s Career Studio is staffed by a team of highly trained and skilled peer career educators (PCEs) representing different majors and programs, and widely varied interests, experience and future goals. Specific hours offered each semester can be found on the Career Studio webpage or by visiting the office.

Students/Alumni should do the following in order to utilize the studio to its fullest:

1. Have an open mind – the studio is a reflective space where students/alumni engage our staff and each other by asking questions and being curious

2. Engage in (active) learning – the studio is an open space where students/alumni with similar needs can actively collaborate to improve their skills and knowledge of the world of work

3. Own your development – the studio is a working space where students/alumni can bring their laptops, iPads, or paper and get to work, craft their documents and research opportunities

Q: What is Handshake?

A: Handshake is an interactive platform that allows users to access the OCPD including online resources for job search and résumé development, events, and appointments. Handshake has relationships with over 200,000 employers from Fortune 500 companies to local businesses, schools, and non-profits in every state and many of these employers post open internships and positions to our Handshake job board.

Activate your account here (students can use their MyRedlands credentials) to browse available listings, resources, and events! Alumni are also welcome to make an account, just sign up for your account and the OCPD staff will approve you within 3 business days.

Q: How do I make a résumé? I need help! 

A: The OCPD assists students with the development of various employment documents including résumés, curriculum vitaes (CVs), and letters (cover letters, letters of inquiry, letters of interest, etc.). Support can be obtained through an online 'Resource' page available under the 'Career Center' tab on Handshake or through consultations with a Peer Career Educator or a professional staff member in the Career Studio.

Visit our Career & Professional Development website to learn more about services and resources available to students and alumni.

Q: What is a Peer Career Educator (PCE)? 

A: Peer Career Educators (PCEs) are undergraduate and graduate students who work in the OCPD. They provide peer career education and development assistance to undergraduate students, graduate students, and alumni from the University of Redlands. Drop by the OCPD to work with a PCE and/or visit our webpages to learn more.

Q: I am not on the Redlands campus, can I meet with a Peer Career Educator (PCE) or a professional staff member?

A: Students and alumni who are out of the Redlands area (i.e. attending one of Redlands' regional campuses, studying abroad, or are out of state) can access resources and get set up with an appointment by emailing ocpd@redlands.edu.

Community Service Learning

Q: Where is the Community Service Learning office?

A: CSL is located on the second floor of Hunsaker.

Q: What is SURF and where is it located?

A: Our Sustainable University of Redlands Farm (SURF) is located behind the Brockton Apartments (north of campus) where you can prepare soils, plant seeds, care for plants, harvest local produce and rent a community plot for personal gardening

Q: Should I complete CSAC/CER my freshman year?

A: Not necessarily. You have from the moment you start as a student to the moment you graduate to fulfill your graduate requirement. There are multiple ways to serve the community that may work for you.

Q: Can I do my community service in my hometown over summer?

A: Yes, you can. Many students help a former teacher, coach or an organization they’ve worked with in the past. The CSL office will register this service as a May term CSAC/CER course. Your contract needs to be completed prior to doing your service so be sure to stop by our office to meet with Tony Mueller.

Q: Does serving at home during the month of May count as one of my May Terms?

A: No, it will show up on your student planning as though you are registered but it does not count as one of your two May Terms.

Q: Do I need a car to do community service?

A: No you do not. We have many opportunities on-campus as well as non-profit community partners that are walking distance from the University.

Q: How do I know if a class fulfills my CSAC/CER requirement?

A: If a class fulfills the CSAC/CER requirement it will be cross-listed and seen on your student planning as well as by the registrar. If you have any questions about a service course please stop by the CSL office and we’ll let you know if it is cross-listed.

Q: Can I fulfill my CSAC/CER while studying abroad?

A: There are several different programs designed to fulfill this requirement by serving in a different country. If you independently serve while studying abroad come to the CSL office to set up an appointment with Tony Mueller to discuss your service details.

Q: Can I fulfill my CSAC/CER by volunteering with a CSL children’s program (Big Buddies, CHAMPS, Jasper’s Corner, UHOP, Roots and Shoots, and TKO)?

A: Yes. We ask that you commit to a full year with our program in order to fulfill the hour requirement and enhance the life the children in our program.

Q: How many hours are needed to fulfill the service graduation requirement?

A: There are several options to choose from when it comes to completing your community service graduation requirement and CSL wants you to find meaning in the service outreach you choose. We have five different ways of fulfilling this:

CSAC/CER 300a Community Service Activity: (3 unit) 80-hour service placement at a non-profit agency or school of the student’s choice. Includes a placement contract, journal entries (8), evaluations, timesheet, final paper, and a group verbal reflection.

CSAC/CER 300b Community Service Activity: (0 unit) Previous or current work in public service through work study, volunteer service, or a non-profit job for at least 80 hours. Includes a timesheet and final reflective paper.

CSAC/CER 301a Initiative: 30-hour (1 unit) or 60-hour (2 units) service placement tied into an academic course. Includes a placement contract, journal entries, evaluations, timesheet, final paper, and a group verbal reflection.

CSAC/CER 360 Special Topics Courses: Faculty taught CSAC/CER special topics that integrate service with curriculum. Faculty establishes their own take-home assignments and facilitates reflections.

Cross-listed Departmental Courses: Faculty taught courses already integrating a strong service component that fulfills the CSAC/CER requirement.

Community Standards and Wellbeing

Q: What is the purpose of the Community Standards Process?

A: The Community Standards Process (for resolving conflicts or infractions of Community Standards/University Policy) is an educational, non-adversarial process aimed at preventing recurrence, repairing harm, and restoring trust within the community. The core values embodied in the Code of Student Conduct include integrity, fairness, respect, community, and responsibility.

Our goal is for all participants in the Community Standards Process to have a beneficial educational experience. Reflexively, the Office of Community Standards and Wellbeing is committed to participating in an ongoing dialogue with students and other members of the campus community so that we can better serve in helping the University of Redlands to truly become the "community of scholars" described in the University's mission statement.

Q: What are the policies and where do they come from?

A: Our policies are designed to: (1) protect the safety and wellbeing of every person, (2) ensure that the University and all members of the university community comply with local, state, and federal laws, (3) prevent interference with the normal operations of the university, and (4) maintain an environment that is conducive to educational success.

Students are provided access to the policies and are required to know and adhere to them. The Code of Student Conduct and other pertinent policies are available in the “Resources” section of this page.

Q: I received an email from the Office of Community Standards and Wellbeing with a link I'm supposed to click to "Pick up my letter." What is this?

A: Our office uses a software platform to track correspondence and conduct cases. This software also protects student privacy better than direct email. It is completely safe and secure and it is the way we officially communicate with students about conduct matters. Follow the directions and link the email.

Q: My letter notifies me of a scheduled meeting. What does this mean?

A: Meeting with someone in our office does not automatically mean that you are in trouble or have been accused of wrongdoing. There are various reasons that lead to students receiving meeting requests from our office. The most common is that a student's name was mentioned in an incident report (usually generated by Public Safety or a Community Assistant), where a policy violation may have taken place. Our first step is to talk with the individuals involved to better understand the event. This can include witnesses, those who were targeted or negatively impacted by the incident, and those who may be responsible for the incident. Even in cases where a student may be responsible for a policy violation, no decisions are made before the meeting, except in extreme cases (see Question #8 below).

Q: Is this meeting mandatory?

A: Yes. We have a commitment to fairness in our procedures by getting all the information and giving involved parties a chance to be heard before making a decision. We also have a duty to be expedient so that we can end the particular danger or wrongdoing, repair the harm, prevent recurrence, and restore trust within the community. Therefore we ask students to make every effort to schedule and attend the requested meeting as expediently as possible. Also, per the Code of Student Conduct, students are required to comply with requests and directives from all university officials acting in performance of their duties.

We recognize that students are busy. A meeting is expected to take priority over all activities except classes. Our office has access to students' course schedules and we purposely schedule times that don't conflict with classes. If you believe you have a legitimate scheduling conflict, contact the professional staff member who requested the meeting as soon as possible, explain the situation, and request to reschedule. In some cases, rescheduling is not a problem. In other cases, we expect students to rearrange their activities to attend the requested meeting.

Q: Who are the staff members that conduct these meetings?

A: Meetings are facilitated exclusively by trained professional staff here at the University. This person could be one of the Resident Directors or Graduate Assistants, the Assistant Director of Residence Life, or the Associate Dean. This is not an exhaustive list, but this is who you can expect, more often than not.

Q: What should I expect in this meeting?

A: All Community Standards Facilitators are committed to providing a fair and educational process from start to finish. We treat every student as an adult and a valuable member of this community and we understand that one situation is not always reflective of a person's character. Because of this, we try to get to know each student as an individual and understand the context of incidents.

We also explain the process and purpose of the meeting and answer any questions you may have. We will typically ask questions to try to understand the specifics of the incident in question and communicate the next steps.

It is important to remember this is a learning process and that honesty is paramount. We do our best to make our process and policies as accessible and transparent as possible, and we expect honesty and partnership from every member of the University community.

Community Assistants can also help advise students about the process and answer questions.

Q: What happens if I don't attend or respond?

A: Students who refuse to comply with the process can be found responsible and sanctioned in absentia. They can face additional sanctions for failure to comply, which can include suspension from the college, a $100 non-compliance fine, and other sanctions.

Q: What happens if I'm found responsible for violating a policy?

A: There are various sanctions that can be assigned to students, including educational workshops and activities, parental notification (in cases of alcohol and drug policy violations), loss of some campus privileges, and suspension/expulsion. Consult the Code of Student Conduct for a more complete list. Sanctions are chosen to fit the situation, and are designed to prevent recurrence, repair harm, and restore trust within the community.

Q: What if I don't agree with the outcome of the conduct process?

A: Our office is committed to fairness. Most procedures allow students to appeal the decision. See the Code of Student Conduct for details on appeals. It is important to note that this is not a legal process, but an educational one. Our standard for decisions is preponderance of evidence, which means determining whether something was "more likely than not" (as opposed to "beyond a reasonable doubt").

Q: Why was a friend of mine assigned different outcomes for a similar policy-violation incident?

A: Many factors are considered in making determinations on what educational sanctions are assigned as a result of a policy violation. These include different roles or circumstances for students (even students involved in the same incident), and a student’s disciplinary history. Education is our goal, and not all people learn in the same way, so while we are committed to fairness and consistency, we are also committed to examining the role of each student and what will be best for them individually.

Q: How are records tracked, and what will go on my transcript or be shared with parties outside of the University?

A: Records are kept and maintained internally. Expulsion will be noted on the student's official University transcript. Suspension can be noted on a transcript. No other sanctions are noted on student transcripts. If a student, under the age of 21, is found responsible for an alcohol or other drug violation their parents will be notified. If a student is an athlete, in season, and found responsible for an alcohol or other drug violation their coach will be notified. When other institutions, employers, or bar associations contact our office for student disciplinary records, we typically only share incidents that are serious enough to result in conduct probation, suspension or expulsion.

Counseling Center

Q: What is the Counseling Center and who is eligible for services?

A: The Counseling Center is the primary mental health agency where currently enrolled students can receive assistance with adjustment issues, depression, anxiety, relationship concerns, and a variety of other challenges. The Counseling Center is staffed by psychologists and mental health counselors who provide developmentally-appropriate counseling, assessment, and crisis intervention services. Learn more about our services.

Services are provided for U of R students enrolled in the College of Arts and Sciences. U of R students from the School of Business or School of Education are limited to one or two counseling sessions for crisis and referral only. If these students are not in crisis, they are welcome to call us to request assistance with referrals to resources in the local community.

We do not provide online or ongoing telephone counseling. Students enrolled in online degree programs or on a satellite campus, i.e., students not located in the Redlands area, are encouraged to call to request assistance with referrals to resources in their local community.

If your concerns are urgent, please contact the Crisis Line at 909-748-8960. The crisis line is available 24/7.

Q: Where is the Counseling Center located, and what are the hours of operation?

A: We are located in the Student Development Center in the lower level of the Armacost Library across the hall from Human Resources. Office hours are Monday through Friday 8am-5pm. Appointment times are Monday through Thursday 8am-8pm and Fridays 8am-5pm.

Q: How do I know if I should seek counseling?

A: Maybe you are wondering, "Is this problem significant enough to get help?" You do not need to have a serious problem in order to seek services. For instance, you may simply want to strengthen your skills for handling stress or talk over a dilemma or question. Here are some tips to help you decide whether to make an appointment with one of our therapists:

It is a good idea to seek services if:

  • you are feeling sad, anxious, overwhelmed, angry or otherwise distressed and those feelings are interfering with your ability to focus on school
  • you are thinking of suicide or of hurting someone else
  • you feel sad or hopeless frequently, or for many days in a row
  • you feel your alcohol or drug use is more than you would like or is interfering with school, your relationships or making plans for your future
  • thinking about eating, not eating, or becoming or staying thin absorbs a great deal of your time
  • you are having trouble making friends or fitting in; or being in social settings makes you nervous
  • you have been taking a medication for a psychological condition such as depression, but it is either not working, giving you a problem or you are thinking of not taking it
  • you have recently experienced a loss, i.e., a death of a family member or close friend or a significant break-up

Q: How do I sign up for counseling?

A: Call the Counseling Center at909-748-8108or come in person (Student Development Center, Lower Level Armacost Library) during business hours to make an initial appointment. The administrative assistant will help you find the first available appointment. She will not ask the details of your situation or your reason for seeking counseling. She will ask for your student ID number, date of birth, and telephone number. If you believe your situation requires immediate attention, let our administrative assistant know that you believe you need an urgent appointment.

Q: What is considered an urgent situation?

A: An urgent situation is one in which you are concerned about yourself or another person who may be:

  • at risk for suicide
  • at risk for harm to others
  • having difficulty functioning, i.e., not eating, not sleeping, etc.

These sorts of situations cannot wait for a routine intake appointment.

Here are your options:

  • During business hours, Monday through Friday, 8am-5pm:
  • Escort the student/yourself to the Counseling Center. If you are able to call to let us know you are on your way, that can help us. We understand that may not always be possible.

OR

  • Call the Counseling Center, 909-748-8108, and let the administrative assistant know that you (or another student) need(s) to be seen as soon as possible. The administrative assistant will need to talk with the student in order to obtain contact information and a brief description of the situation. If the crisis counselor is NOT available at that time, the administrative assistant will ask for the student's availability that day and will schedule a same-day phone assessment. The crisis counselor will call the student at the agreed upon time, will make a phone assessment, and will schedule the student that day or within a few days. If there are safety concerns we will have the student sit in the waiting room while the administrative assistant arranges for a counselor to meet with them.

After hours, you can reach the Counseling Center's after-hours crisis counselor by contacting: 909-748-8960

Q: What can I expect on my initial appointment?

A: Please arrive 15 minutes prior to your scheduled appointment in order to complete your initial appointment paperwork, including a short questionnaire. These forms are important as they provide information to the therapist so that the focus of your first appointment can be on clarifying your concerns, needs, and goals for therapy.

The initial appointment is often an information gathering appointment rather than a therapy session. The appointment is about 45 minutes and you will meet with one of our clinicians, i.e., a licensed psychologist, licensed professional counselor, or an advanced graduate student intern therapist. Your therapist will ask many questions to gather the information to determine how best to help you. Once you have begun ongoing therapy, if that is what you decide to do, the sessions will be less focused on information gathering. Based on your discussion, your therapist will talk with you about options best suited for you. Options include being seen by the therapist here at our Counseling Center for short-term individual therapy, participating in one of the Counseling Center's groups, or being referred to a provider outside the Counseling Center to better meet your needs. The therapist may also identify additional resources on campus or off campus to help you. Finally, your therapist may suggest a consultation with a psychiatrist and will discuss how to set that up. This is especially true if you are already taking psychiatric medication and seem to be having an issue with the medication, i.e., it no longer feels as though it is effective or the side effects have interfered with your functioning.

Following your initial appointment, you may decide to take no further action. You are not obligated to start therapy after attending an initial appointment. It is also possible that you will resolve your concerns to your satisfaction in this first visit so no further action is required.

Q: Do you have a session limit?

A: The University of Redlands does not have session limits. However, like most University Counseling Centers, we have a short-term therapy model, which usually provides 6-8 sessions per academic year. In an effort to meet the demand and see as many students as we can, we collaboratively work with students to determine if 6-8 sessions would be sufficient to have a positive therapeutic benefit based upon their presenting concerns. Participation in our support and therapy groups is unlimited. Please read about our groups here. If you need long-term therapy, we will assist you in finding a therapist in the community.

Q: I have a friend who I think would benefit from counseling. How can I suggest that they attend counseling in the least offensive way?

A: We know that it can be tricky to propose that a friend seek counseling. As a result, we believe that suggesting to a friend that they may be helped by counseling should be carefully planned out. Pay close attention to how you phrase your recommendation. You may begin by telling your friend how much you care for them. Let them know that you are concerned for their well-being and be as clear as you can about what you are seeing or hearing that concerns you. Explain to your friend that you don’t mind lending your support and listening to their troubles and that you absolutely want to continue to be their friend. Continue to explain, however, that you are not a professional counselor and you believe that your assistance is limited and they may be helped by seeking professional help. Offer to be with your friend while they make an appointment and/or offer to walk with them to schedule the appointment in person. Stress that you have suggested they seek counseling because you would like to see that they get the support that they need.

Q: Can my parents, teachers, administrators, and friends get information about whether I'm in counseling, and what's happening in my sessions?

A: Generally California law and professional ethics stipulate that all information you share will be held strictly confidential and shared only with other clinicians at the Counseling Center. We do not share what happens in your sessions or even if you attended a session (or not) with anyone. There are several exceptions to confidentiality and while they occur, they are quite rare. The most common exception occurs when you have given us written authorization for sharing information, i.e., you have asked us to communicate with someone at the University, a family member, a professor, or a friend. Additionally, if you are imminently in danger of hurting yourself or another person or if a child is suspected to be in danger, we are allowed and required to disclose the information necessary to keep whomever needs to be safe, safe.

The counseling process is confidential, which means that we cannot release any information about you except under certain legally prescribed conditions. If you have concerns or questions about confidentiality, please discuss them with your intake counselor.

Q: If I come in to see a counselor, will that become a part of my educational record?

A: No. Your educational record is separate from the Counseling Center records. The Counseling Center maintains its own records for 7 years from the point of discharge from services. After seven years, any closed charts/consultations are shredded. Your records can only be released if you sign an Authorization for Release of Records, or if ordered by a judge.

Outdoor Programs

Q: Who can go on trips?

A: OP trips are open to all students, faculty, staff, and administration. Alumni, families, and friends from off-campus are also welcome to join us for a slightly increased price if space allows. No prior experience is necessary. So, if you want to try a new, outdoor activity, reconnect with the wilderness, or simply connect with a new group of fellow adventurers, OP trips are for you.

Q: How do I join Outdoor Programs?

A: Outdoor Programs is not a club. You can join us on trips whenever you want. Watch for information tables in the Commons every Wednesday at lunchtime, stop by the Outdoor Programs Rental Shop (Currier gym, across from the tennis courts), or contact Andrew Hollis to have your name added to our email list.

Q: How do I join a trip?

A: Watch this website for news about upcoming trips. You can also find trip details at information tables in the Commons each Wednesday during lunch. Sign up in the Outdoor Programs Rental Shop (Currier Gym, across from the tennis courts). Between one and four trips are usually led every weekend and especially during short-term breaks such as fall or spring break. Once you've registered for the trip, you'll receive detailed information, including packing information.

Q: Why are trips so cheap?

A: Outdoor Programs works hard to provide students with opportunities to get outside and explore Southern California. Trips are organized and budgeted to provide discounted financial expense to everyone involved. Additionally, many trips offer scholarships!

Q: What training do Trip Leaders have?

A: OP Trip Leaders come from diverse backgrounds and are passionate about many different outdoor pursuits. They receive training in outdoor skills, logistics and risk management, interpersonal development, and much more. Many have a minimum of a Wilderness First Responder certification and attend regular Trip Leader trainings and workshops. All leaders are current students at the University of Redlands

Q: How do I become a Trip Leader?

A: Most Outdoor Programs trips are student planned and student led. If you would like to develop your leadership skills and become a facilitator on some amazing outdoor adventures, then you could be part of the OP Trip Leader team. Applications are available mid-semester and for an apprenticeship the following semester.

Q: What steps should I take to move toward OP leadership?

  1. Visit Outdoor Programs and sign up for a trip, where you can experience and see firsthand what leadership is all about.
  2. Attend an OP Meet and Greet Information session.
  3. Attend free workshops offered by Outdoor Programs.
  4. Sign up for one of the many Outdoor Programs Classes for Credit, including the Connecting to the Wild FYS, PEAC-Rock Climbing, PE-260 Outdoor Recreation and Leadership, and May Term Travel Course: Outdoor Adventure.
  5. Submit a trip leader application.

Q: What are the benefits of being a Trip Leader?

A: OP Trip Leaders experience many benefits. As a leader, you can:

  • Plan trips where you want to go and do what you want to do.
  • Get amazing summer or post-college jobs that allow you to travel and spend time outside.
  • Earn discounted rates on trips, courses, and equipment.
  • Meet interesting people and see amazing places.
  • Be a part of a community of outdoor leaders.
  • Attend leadership conferences.
  • Attend clinics and workshops, which help solidify your own outdoor skills, knowledge, and character.
  • Lead incoming freshmen on First Year Journeys.

Q: What if I want to go on a trip with my on-campus club, organization, residence hall or team?

A: Simple! We offer affordable, fun and rewarding team-building trips for clubs, organizations, athletic teams, residence halls and other groups. OP can help you organize anything from activities on campus to overnight wilderness backpacking trips and more. Contact outdoor_programs@redlands.edu for more information.

Residence Life and Housing

Q: What size are the beds?

A: Twin XL.

Q: What can I not bring to the residence hall?

Some things are not permitted in the residence hall. Here is a short list of common items that are not permitted that we are often asked about, but we encourage you to contact your building supervisor if you have questions about a certain item. Please make sure to read your Housing Contract and the Code of Student Conduct, as these documents do detail further items that are not permitted.

  • Microwaves
  • Incense
  • Candles (you may have them if they are not burned – some like them for the aesthetic)
  • Indoor grills
  • Air-conditioners (however, evaporative coolers are permitted)
  • Weapons
  • Drugs, including marijuana
  • Pets (small birds are permitted with roommate and neighbor approval), and fish or common reptile (turtle, small lizard) in a 10-gallon tank are permitted. All other pets are not permitted unless approved through Academic Success and Disability Services.

Q: Can I use a vaping device inside the residence hall?

A: No; these devices, along with cigarettes, must be used outside and at least 25’ from buildings.

Q: I want to bring an Emotional Support Animal to campus; how do I do that?

A: Please check out the ESA Checklist, Policy, and Request for Information links, along with the Accommodations Request Packet, located here.

Q: What furniture is provided in the rooms?

A: Each student is provided with one bed with mattress, one desk, one desk chair, drawers, and a closet or armoire. Rooms also will include a wastebasket, recycling basket, and bookshelves.

Q: Can I request to have furniture in my room removed so that I can bring my own?

A: All items that are provided with the room must stay in the room and cannot be stored elsewhere.

Q: I'm in a triple and my roommates and I want our beds all on the floor.

A: All triple rooms are set before move-in to the layout that best accommodates required egress or a safe and direct route to two exits. Due to this, some triples that have beds pre-bunked are unable to be un-bunked, as the layout would block safe egress to one or more exits. If you would like to know about your specific room, please speak with your building supervisor.

Q: Is a meal plan required?

A: Meal plans are required for every student who lives on campus. The “Basic” meal plan is the minimum plan for students living in the residence halls. The “Apartments/Houses” meal plan is the minimum plan for students living in an on-campus apartment or house. The “Commuter” meal plan is an optional meal plan for any student commuting to campus.

Q: How do I request to change my room assignment?

A: You can submit this request through your housing portal. The “Room Change Request” form can be found under the tab “Housing and Roommate Selection”. A Residence Life staff member will respond usually in 1-2 business days throughout the school year to work with you and your inquiry. Inquiries during high volume times may take a longer response time, but a staff member will be in touch as soon as possible.

Q: What halls have specific FYS courses assigned to them?

  • Anderson – Music Floor
  • Fairmont – Catalyst Program (social justice)
  • Johnston – Johnston Center
  • Merriam – Environmental Consciousness
  • North – Global Quarter

Q: How do I get off campus approval?

A: Please see the Off Campus Petition Process here

Student Involvement and Success

Q: How do I start a new club or organization?

A: First take a look to make sure there isn’t an existing organization, one might even be on hiatus and restarting an organization is less work than creating a new one. If it does not exist then

Contact the Executive Director of Clubs and Organizations at asur_studentorgs@redlands.edu and let them know you want to start a new club/organization, they will send you the guide to get started!

Q: How do I find a list of all clubs and organizations?

A: View the list of over 100 clubs and organizations here.

Q: What are the requirements to join greek life?

A: Students who have completed 32 college credits, have a GPA of 2.5 and higher, and are in good standing with the University are eligible to participate in Rush. Click here for more questions directly related to Greek Life.

Q: How do I get involved?

A: Come see us in Student Involvement and Success in the 2ndfloor of the Hunsaker Center, or visit Presence to view calendars and learn about what’s happening on campus!

Q: What is ASUR?

A: Associated Students of the University of Redlands is the student government at the University of Redlands. There are many different ways to get involved in ASUR, even as a first-year student! Branches include Cabinet, Senate, and Judicial Council. ASUR is based on the pillars of representation, engagement, enhancement, and leadership, and believes that a true student government is one run for students, by students. The organization represents students on issues including academics, university policy, student life, and other areas that directly affect the experience of students. Moreover, ASUR provides high-quality programming and special events that reflect the interests and needs of the student body. Email asur_president@redlands.edu for more information

Q: How do I reserve spaces on campus?

A: The University of Redlands uses R25 Live rooms reservation system. In order to have access to the R25 Live, you will need to attend training as a representative of a student organization or student employee. If you are looking for space in the Computer Lab just visit staff in the Jones Computer Lab and they can help you sign up for a study room.

Q: What is TRAIN?

A: Training Radical and Involved New-Students (TRAIN) is the annual retreat hosted by the Student Involvement and Success helps new students make friends, grow personally, and identify and hone leadership skills in an atmosphere of fun and camaraderie. Retreat activities are planned and led by University of Redlands student leaders who serve as facilitators. Email SIS@redlands.edu for more information.

Q: How do I post flyers on campus?

A: Make sure your flyer has all the event information including contact information. Visit Students Affairs to receive an approval stamp and a list of approved posting areas.

Q: What is SIS?

A: Student Involvement and Success (SIS) is the administrative office at Redlands that serves to enhance the overall student experience through programs intended to develop, educate, and entertain. SIS serves to provide every student with opportunities to engage and contribute to their Redlands community. SIS does this with the objective of developing successful students who lead meaningful lives. We believe learning goes beyond the classroom and being involved in student clubs and organizations, student government, or other types of student leadership programs are one of the most important and valuable aspects of the college experience. Involvement provides valuable learning and leadership experience and helps students to develop personally, intellectually, socially, physically, and spiritually.

Q: Who do I contact if I have additional questions?

A: Contact Student Involvement and Success Staff

Erin Sanborn, Director
(909)748-8242
Erin_sanborn@redlands.edu

Darci Manzo Piron, Assistant Director
(909)748-8570
Alex_Ries@redlands.edu

Title IX

Q: What is Title IX and what does it prohibit?

A: Title IX of the Education Amendments of 1972 is a federal civil rights law that prohibits discrimination on the basis of sex in federally funded education programs and activities. This includes discrimination, harassment or bullying on the bases of sex, gender or gender stereotypes. Unlawful sex discrimination also includes, but is not limited to, acts of sexual violence, rape, sexual assault, sexual battery, sexual abuse, sexual coercion, relationship abuse and stalking.

Q: Who is the University’s Title IX Coordinator and what is that person's responsibility?

A: Pat Caudle is the University’s Title IX Coordinator and Erica Moorer is the University's Deputy Title IX Coordinator. Click on the link for contact information: Title IX Coordinators

The Title IX Coordinator’s core responsibilities include:

  • Overseeing the University’s response to Title IX reports and complaints
  • Identifying and addressing any patterns or systemic problems revealed by such reports and complaints
  • Assessing a complainant’s request for anonymity
  • Ensuring that University procedures comply with prompt and equitable requirements of Title IX
  • When appropriate, assisting with consultations, investigations and resources
  • Overseeing Title IX education, training and research

Q: What if I have experienced sexual misconduct?

A: If you have experienced sexual misconduct, the first thing you need to do is take care of yourself.

  • If applicable, go to a safe location as soon as possible
  • Seek immediate medical attention (to address possible injuries, exposure to an STI/STD, or potential pregnancy)
  • Know that resources are available to you
  • Once you are physically safe you can decide next steps.
  • Do nothing until you are ready

You can speak to confidential resources either with the University Chaplains or University Counselors. These individuals do not have a duty to report and thus can discuss the incident with you without having to report to either the police or the University.

Pursue resolution by the University. We encourage you to contact the Title IX Coordinator or the Deputy Coordinator to discuss your options.

Initiate criminal proceedings. If you wish to have the incident criminally investigated, contact local police in the city where the assault occurred. The Title IX Coordinator or Deputy Coordinator  can assist you with making such reports, if desired.

Q: If I have questions about a sexual misconduct incident, who should I talk to?

A: If you want to preserve your right to confidentiality, contact the University Chaplain and/or a therapist in the Counseling Center. These individuals do not have a duty to report and thus can discuss the incident with you without having to report to either the police or the University.

You can speak to the crisis line: 909-748-8960. The crisis line provides after hour confidential counselors that can process with you and advise you of your options and resources.

If you want to learn more about the Title IX policy and procedures, the Title IX Coordinator or Deputy Coordinator can assist you. Please be aware that reporting a specific incident to most University personnel (other than the Chaplain or a Counseling Center therapist) may obligate that person to tell someone about your report.

If you wish to have the incident criminally investigated, contact local police in the city where the assault occurred. Who can I talk to, confidentially?

The University’s Chaplain or a therapist in the Counseling Center can have a conversation with you about an incident and NOT be required to report the incident. These two parties adhere to confidentiality laws of California. You may also choose to contact the local Sexual Assault Services organization, who are not mandated reporters. The crisis line provides after hour confidential counselors that can process with you and advise you of your options and resources.

Q: Can I file an anonymous Title IX complaint?

A: Requests to file anonymous complaints will be honored, except in the unusual circumstance where the Title IX Coordinator determines there is the possibility of a significant risk to the broader community. If you file a complaint, Title IX allows you to review all documentation (complaint, investigation report, Public Safety report, etc.) pertaining to the case. Steps will be taken to redact your name and gender pronouns (she, he, her, him, etc.), yet full anonymity is not guaranteed. In cases with only two individuals, the likelihood of the other party discovering who filed the complaint is high.

Q: What should I do if I am uncertain that what I experienced constitutes sexual misconduct, harassment, discrimination, or retaliation?

A: If you believe you have experienced any form of sexual misconduct but are unsure of whether it was a violation of the University’s policy, you should contact the Title IX Coordinator or Deputy Coordinator who can help you to define and clarify the event(s) and advise you of your options.

Q: Can I go to the police department and file charges with them?

A: Yes. At any point before, during or after the University’s procedures, a complainant can file charges with the local police.

Q: If drugs or alcohol were personally involved, will I get in trouble for those things when making a report?

A: No. The University does not want concerns about getting into trouble to inhibit the reporting of sexual misconduct. In other words, a person who reports an incident of sexual misconduct will receive amnesty for other violations of the University’s code of conduct.

Q: If I file a sexual misconduct complaint, will my parents or guardians be contacted?

A: If you are a minor (17 years old or under), California state law mandates that we notify parents or guardians and local authorities. If you are not a minor (18 years old or older), we will not contact parents or guardians. However, regardless of your age we strongly encourage you to inform your parents or guardians or those who can provide support to you.

Q: Can I have someone with me through the proceedings?

A: Yes. You may have a support person of your choice (see policy). This person is present solely for support and is not allowed to actively participate in meetings or proceedings. They will be asked leave if they become disruptive or are unable to comply with the rules of the process.

Q: How do I file a report with the Title IX Office?

A: To report an incident, you can:

*Please be aware all University of Redlands faculty members and staff are “responsible employees,” this means that if you tell anyone besides the Chaplains and Counselors in the Counseling Center about a situation involving sexual harassment, sexual assault, dating violence, domestic violence, or stalking, they must share that information with the Title IX Coordinator. If you wish to speak to someone confidentially (meaning not filing with the Title IX Office), you can contact any of the following on-campus resources:

Q: What happens when you meet with the Title IX Office to Report?

A: When you meet with the Title IX Office you can expect to learn about your rights, options, support, and resources available to you. Together we will decide next steps. It is important to keep in mind that you are not required to meet with the Title IX Office however, that does not always mean the University will not intervene to stop, remedy, and prevent incidents of sexual misconduct, harassment, and discrimination.