UR Bulldog Alert

The UR Bulldog Alert is a communications service used to quickly reach the campus community with urgent voice and text messages. It is used to send emergency alerts, notifications, and updates via e-mail, voice and/or text messages to all University students, faculty, and staff.

FAQs for those enrolled in UR Bulldog Alert

How does UR Bulldog Alert work?

All University of Redlands students, faculty, and staff are automatically enrolled in UR Bulldog Alert to receive UR Bulldog Alert messages to your University email (and University phone, if faculty or staff). You are encouraged to log in (using the button above) to your profile page and provide additional personal contact information such as your cell phone number to enable the receipt of text messages or the cell phone number of a relative or significant other so that they too can receive UR Bulldog Alerts.

In an emergency situation, an alert will be sent by Public Safety or the UR Bulldog Alert administrator. You will receive these messages on any phone, mobile device, or e-mail account that is registered with the UR Bulldog Alert System. When a UR Bulldog Alert is received, read or listen to these messages immediately and follow the instructions. Additional instructions may follow throughout the emergency situation. A final All-Clear message will always announce when a Bulldog Alert emergency situation has stabilized or concluded and it is safe to resume non-emergency activities on campus.

Why is the University of Redlands offering this service?

The safety and security of the University of Redlands campus community is of vital concern. A communications service, such as UR Bulldog Alert, is one of many tools used to enhance the University's ability to provide a safe and secure environment.

When will UR Bulldog Alert be used?

UR Bulldog Alert will be activated in an emergency or when there is a known imminent threat to the safety and security of the campus community. Periodic test notifications may also be sent.

Who sends out alerts?

The University has designated several employees authorized to send out alerts via UR Bulldog Alert. Depending upon the emergency, alerts may be sent to each device or selected groups registered in our system.

What types of alerts will be sent?

A few examples of the types of messages that can be sent through UR Bulldog Alert are:

Emergency Situations:

  • Notify students, faculty, and staff about an emergency condition
  • Notify students, faculty, and staff of available evacuation routes during an emergency
  • Activate special campus response teams

Precautionary Warnings:

  • Severe weather warnings
  • Change of status of an emergency condition
  • Precautionary evacuation orders

How do I prevent SPAM filters from blocking my alerts?

Internet Service Providers (ISPs) utilize various methods to prevent unsolicited commercial e-mail (junk mail or spam) from being delivered to users' mailboxes. Some of these methods may mistakenly classify UR Bulldog Alert messages as such and not deliver the alert to the recipient. Each ISP has a different set of steps to follow to assure these alerts get delivered directly to the users' mailboxes. Typically, the sender's domain name must be added to an address book or 'safe list'.  Our mass notification provider is Rave Mobile Safety.  To assure you receive UR Bulldog alert messages please add redlandsedu@getrave.com to your address book or safe list. Additionally, note that alerts can be sent from any of the five following short codes: 226787, 67283, 78015, 77295, and 81437. Once any testing of the UR Bulldog Alert system has been completed, if you still have a question, please contact the Help Desk at 909-748-8922.

How can I receive updates in an emergency?

Updates may be sent via UR Bulldog Alert. In addition, updates may be posted on the University's main website (www.redlands.edu) and on our emergency website (www.redlandsalert.com). Status updates may also be found on our emergency phone message system at 877-687-8300.

Will I be allowed to unsubscribe?

No. All University of Redlands students, faculty, and staff are automatically enrolled to receive UR Bulldog Alert messages. Students will receive a message in their University email. Employees will receive a message in their University email and voice message to their University phone. You are encouraged to log in (using the button above) to your profile page and provide additional contact information and revisit to update any information.  If your affiliation with the University ends, you will automatically be removed from the system so that you will no longer receive any communications.

Can I send myself a test message?

Yes, University students and employees enrolled in UR Bulldog Alert can request that a test message be sent as a text or email message. Once you login to your account here, you can select the “Test” button next to any listed mobile phone number or email address to have a test message sent.

What are GTU-Alerts?

The Graduate Theological Union maintains GTU-Alerts to send alerts or warnings regarding situations on or near the Berkeley campus that may pose an immediate threat.  The UR Bulldog Alert is a system specific to University of Redlands campuses and is not affiliated with GTU-Alerts.

GTU-Alerts is still available to all faculty, staff, and students of all GTU Member Schools and Centers on an opt-in basis. For more information about GTU-Alerts, or to sign up, click here.

What If I’m a parent and want to receive UR Bulldog Alerts?

Ask your student to log in to their UR Bulldog Alert Profile and add your cell phone number to their contact list. Up to 3 additional phone numbers can be added to each student’s profile.