Quarantine and Isolation Wellbeing

If you have tested positive for COVID-19

Resources are available to help you if you test positive for COVID-19, are a close contact of a COVID-19 Case or are experiencing COVID-19 Symptoms. These resources are designed to support you as you navigate through this process.

Who do I contact if I need support?

If it is an emergency, contact Public Safety at 909-748-8888. If it is not an emergency and you need support please fill out the COVID-19 Symptoms, Exposure, or Positive Test Reporting Form. This form is sent to the Student COVID Case Team and once received will prompt them to begin the outreach process.

When should I submit a COVID-19 Reporting Form?

Students should submit the form if 1) it is not an emergency and 2) 

  • They have received a COVID-19 Positive Test Result. 
  • They have been in Close Contact with someone who has received a COVID-19 Positive Test Result. 
  • They are experiencing Symptoms of COVID-19.

Should I quarantine if I submit a COVID-19 Reporting Form?

If you have submitted a COVID-19 Report and are experiencing the following:

  • a COVID-19 Positive Test Result.
  • a Close Contact with someone who has received a COVID-19 Positive Test Result.
  • Symptoms of COVID-19.

It is best that you reduce the possibility of spread by eliminating any close contacts until the COVID-19 Case Team can follow up.

What Happens When I Submit a COVID-19 Reporting Form?

1. You Submit the COVID-19 Reporting Form

The form is sent to the Student COVID-19 Case Team. They will review it and start the process of connecting you with a Case Manager to confirm information and offer resources.

2. Immediately after you Submit a COVID-19 Reporting Form

You will be sent an automatic reply with information to help you until a Case Manager contacts you. This information includes what to do if you need immediate support.

3. A Case Manager Will Reach Out to You

Case Managers will contact you via phone to gather additional information about your report, ask you clarifying questions, and if you’re COVID-19 positive, begin Contact Tracing. At the end of the conversation, your Case Manager will determine whether you need to adjust your status (quarantine or isolation) and connect you with the appropriate resources to support your identified needs.

What are some Resources that are available?

Many of our Campus Partners already provide services to help support students on campus. As a part of our response to COVID-19, these services have been adapted to include supporting students remotely as well as those who are in quarantine or isolation on campus. Some of these resources include:

  • Residence Life & Housing managing room relocations for on campus students.
  • Facilities Management sanitizing spaces on campus.
  • Academic Support and Accommodations being offered through new modalities.
  • Harvest Table offering food delivery for on campus students in Isolation & Quarantine as well as contactless pickup options for the general student population.
  • Counseling Center offering COVID-19 specific support groups to students.
  • Health Center providing appointment-based consultation.
  • A Case Manager team to help support students as they navigate these pathways.

Our Case Managers will help connect you to these resources during and after their initial outreach, however they can only do so once you have submitted a COVID-19 Symptoms, Exposure, or Positive Test Reporting Form.

What happens after the Case Manager Meeting?

Resources are contacted and they will begin to offer services to you. Case Managers will continue to check in with you periodically throughout your time in quarantine or isolation. They will also be available should you have any non-emergent questions, comments or concerns. At the end of your quarantine or isolation period, Case Managers will help close the loops on your services or transition them as necessary. 

What is the difference between Quarantine and Isolation?

From the CDC: Download COVID-19 Quarantine vs Isolation PDF

QUARANTINE keeps someone who was in close contact with someone who has COVID-19 away from others.

If you had close contact with a person who has COVID-19

  • The best way to protect yourself and others is to stay home for 14 days after your last contact.
  • Check your temperature twice a day and watch for symptoms of COVID-19.
  • If possible, stay away from people who are at higher-risk for getting very sick from COVID-19.

ISOLATION keeps someone who is sick or tested positive for COVID-19 without symptoms away from others, even in their own home.

If you are sick and think or know you have COVID-19

Stay home until after:

  • At least 10 days since symptoms first appeared and
  • At least 24 hours with no fever without fever-reducing medication and
  • Symptoms have improved

If you tested positive for COVID-19 but do not have symptoms

Stay home until after:

  • 10 days have passed since your positive test

If you live with others, stay in a specific “sick room” or area and away from other people or animals, including pets. Use a separate bathroom, if available.