University of Redlands
April 9, 2020
To: Faculty, Staff, and Administrators
From: Information Technology Services (ITS)
Subject: Remote Work Suggestions
As we complete our third week of working from off-campus, Information Technology Services would like to suggest some ideas for enhancing your remote work experience.
If you are sending an auto-reply message upon receipt of email, now might be a good time to remove that message. Our goal should be to make our work locations transparent to external contacts. Most of us are interacting with others via teleconferencing on Webex or Teams, through email or instant messaging, and with phone calls that are forwarded to mobile devices or off-campus landlines. Auto-reply messages about offices being closed and employees working remotely are unnecessary and may create the impression that we are closed for business. This is not the message we want to send.
ITS has had close to 200 attendees at our training sessions on Teams, Jabber, SharePoint, OneDrive, and other tools to help improve your work both during this period of working remotely and when we return to campus. Next week we will be ramping up those training opportunities with an extensive dive into SharePoint and introducing some powerful new tools. To join the training and see what offerings we have please bookmark our online training site:
A description of resources and links to ITS service offerings that are available to all faculty, staff, and administrators can be viewed here:
As always, if you are experiencing technical issues with connectivity or access to University resources, please contact tech_support@redlands.edu or call 909-748-8922.
