This certificate provides you with a global understanding of how to lead within your sphere of influence. The program focuses on the role of individuals in managing performance, building and leading teams, and working effectively within organizations. Its courses equip students with 21st century skills, competencies identified through scholarly research and interviews with employers in the public and private sectors as critically needed for success.
How To Register
Click on the “Registrar Now” button in the upper right column to access the shopping cart. Please note that there are multiple starts for each course. Pay particular attention to the year. Then, click add to cart. You can then purchase the course. Once you've purchased the course, you will receive an email regarding the next steps.
If you have any questions, please email us at firstname.lastname@example.org.
All online live class sessions are in the Pacific Standard Time zone.
Explore the roles and responsibilities of supervisors and managers in developing, monitoring, and managing performance standards. Topics include motivation, goal setting, supervisory excellence, communication skills, reward systems, vision, and values.
Examine how effective teams are led and managed even when you may not have direct authority over team members. Understand hierarchies, team dynamics, managing expectations, coaching, mentoring, aligning teams with organizational goals, and communication.
Develop effective conflict management skills. Learn how and when conflicts arise and identify approaches to manage conflicts with subordinates, peers, and supervisors. Know how to engender goodwill and develop win-win conflict management tactics.
Identify when, how, and why organizational change occurs. Create approaches to manage change by using intervention strategies, creating buy-in, communicating in a productive and positive manner, identifying the sequence of change, and managing resistance.
Explore organizational leadership roles: visionary, manager, director, change agent, supervisor, coach, and mentor. Identify how leadership styles influence the direction of the organization. Develop an appreciation for how leaders affect daily operations.
This program of study is offered in partnership with the University of Redlands School of Business & Society. Interested in seeing business degree programs?
Members of the Organizational Leadership Advisory Committee come from private and public organizations. The advisory committee helps to:
• shape the curriculum
• lead the development of future offerings
• identify trends in the discipline
• expand partnership opportunities with organizations and professional associations
• identify adjunct faculty and guest speakers to teach in the program, mentor students, and expand the University's reach to new audiences.