Job Opportunity: NSP Department Coordinator

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Job Opportunity: NSP Department Coordinator

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DEPARTMENT/ADMINISTRATION: Department Coordinator, Native Student Programs

APPOINTMENT: Administrator Non-Exempt, Twelve (12) Months, Full-time (40 hours)

SALARY RANGE: $16.60 per hour


HIRING RANGE: Anticipated hiring range is near or at the minimum of the classification, commensurate with candidate's education, experience, skills, and training.  Please see full description below.


AVAILABLE: Immediately


POSTING DATE: January 9, 2023

APPLICATION DEADLINE: First review will be conducted in January 2023


Definition of Classification:

The Department Coordinator provides comprehensive administrative, clerical and logistics support to the Native Student Programs department, oversees all office activities, and coordinates the day-to-day office operations.

Reporting to the Native Student Programs Director, this position serves as a confidential assistant and functions as the key support person to provide support to the Director and Assistant Director in coordination and implementation of the day-to-day office operations. Assist with special projects and events, as needed.


Duties and Responsibilities:

The duties and responsibilities include, but are not limited to, the following:

  • Coordinates and performs administrative support functions; assists with program and project activities including records administration and maintains a high level of customer service.
  • Serves as first point of contact ensuring a friendly welcome to students, staff, faculty, and visitors.
  • Assists in the administration of the Native Student Programs office, including coordination with other departments, campus programs, student groups, and offices within the University.
  • Assists with the organization of campus events and programs, including logistical support requiring scheduling, preparation of materials, etc.
  • Provides clerical support for the office such as preparing and copying printed materials, filing, maintaining records; sorting and distributing mail.
  • Assists with budget management, processes check requests and reimbursement requests for expenses related to staff activities and travel.
  • Provides information in person, through email, and over the telephone to visitors, administration, faculty, students, and parents.
  • Coordinates, prepares, edits materials, communications, reports, or other materials including spreadsheets related to program management, course schedules, classrooms use, etc.
  • Maintains department confidence and safeguards operations by keeping information confidential.
  • Adheres to all safety and housekeeping policies and procedures.
  • Coordinates activities, instructs, reviews, and assigns work, and completes performance evaluation of Native Student Programs office student workers.
  • Utilizes database to organize department assessment surveys including year-end academic and advising instruments.
  • Updates and maintains departments and staff’s information on University Website, ensuring the visibility and accuracy of information on all relevant pages (e.g. public directory).
  • Coordinates speakers, schedules classrooms/event spaces and reschedules as needed for accommodation.
  • Coordinates department dinners/events including announcement, list serve development, collecting rsvp's and monies, selecting menu, and producing name tags.
  • Department meeting scheduling and minute management.
  • Takes minutes for staff meetings.
  • Maintains student records.
  • Performs other duties and special projects as assigned.


 Qualification Guidelines

Any combination equivalent to, but not limited to, the following:


  • High school diploma or equivalent supplemented with two years of additional course work in related fields such as business, secretarial, computer software/word processing and spreadsheet programs.
  • Three years of administrative support experience or related experience including the ability to use Microsoft Office software programs.
  • One year working with Native American/Alaska Native/Native Hawaiian organizations, students, or community or an equivalent experience.


 Knowledge and Skills:

 Knowledge of past and current issues facing Native American/Alaska Native/Native Hawaiian students in higher education

  • Knowledge of applicable federal and state laws and regulations.
  • Understand, interpret, and apply federal and state policies and laws.
  • Knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing.
  • Excellent verbal and written communication skills.
  • Basic knowledge of mathematics.
  • Excellent organizational skills, and detail orientated with high accuracy.
  • Ability to prioritize tasks, meet deadlines and work independently and with minimal supervision in a fast-paced environment with changing priorities.
  • Effective communication and presentation skills; ability to write clearly and concisely.
  • Demonstrate a high degree of motivation, tact, and diplomacy.
  • Basic knowledge of record keeping and record retention requirements.
  • Proficiency in computer skills using Microsoft Office Suite including Excel, Word, and PowerPoint.
  • Ability to operate standard office equipment.
  • Aptitude to learn new and evolving technology.
  • Ability to recommend appropriate courses of action within established guidelines.
  • Ability to foster strong, positive relationships and align both internal and external resources to achieve university objectives.
  • Ability to exercise independent judgment and initiative.
  • Deliver great customer service.
  • Ability to work effectively with confidential information.
  • Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. 


 Physical Requirements/Working Conditions:

Working Conditions:

Standard office and field setting. Duties performed are primarily in an office environment while sitting at a desk or computer workstation or in meetings. At least minimal environmental controls to assure health and comfort.

Physical Demands:

Incumbents regularly sit for long periods; walk short distances on a regular basis; may travel to various locations to attend meetings and conduct work; use hands and fingers to operate an electronic keyboard or other office machines; reach with hands and arms; stoop or kneel or crouch to file; speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, carry and/or move objects weighing up to 10 pounds.

TO APPLY: A resume/CV and cover letter are required. In compliance with The Americans with Disabilities Act, if selected for the interview process and accommodations are needed please call (909) 748-8040.

HIRING RANGE: Anticipated hiring range is near or at the minimum of the classification, commensurate with candidate's education, experience, skills, and training. The University of Redlands is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is defined as the Full Pay Range. The budgeted salary or hourly range that the University reasonably expects to pay for this position defined as the Hiring Range. Placement within the Hiring Range is determined by internal equity, and relevant qualifications.

BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. The University will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current employee who was conditionally offered the position.

DRIVER'S LICENSE CHECK: Possession of a valid Driver's License is required for certain positions. Employees in positions that require a valid Driver’s License will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

PHYSICAL AND PSYCHOLOGICAL EXAMS: For certain positions typically in Public Safety, Facilities, Athletics and Information Technology Services departments, employment is contingent upon a candidate passing a pre-employment physical exam with the ability to lift in excess of 50 lbs.  Public Safety Officers, in addition to a pre-employment physical exam, will also be required to pass a psychological evaluation.

INFORMATION REGARDING COVID-19: New employees are required to submit proof of having received the full course dose of an approved COVID-19 vaccine including a booster or submit an exemption request for medical or religious reasons within sixty (60) days from your date of hire.



  • Education - Required
  • High School or better.
  • Experience - Required
  • One year: One year working with Native American/Alaska Native/Native Hawaiian organizations, students, or community or an equivalent experience.
  • Three years: Three years of administrative support experience or related experience including the ability to use Microsoft Office software programs.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)