Kimberly Cass

School of Business



M.S., Ph.D., University of Arizona

B.A., Colorado State University


Hornby Hall
P: 909.748.8765

Academic Interests and Areas of Expertise

  • Philosophical Issues in Information Systems

  • Ethical and Social Issues in Information Systems

  • Information and Knowledge Management

  • System Analysis and Design

  • Teams and Interpersonal Communication

  • Information Conveyance

  • Embodiment of Information and Knowledge

Description of Research

Dr. Cass's research centers on the philosophical foundations of information systems and the information processes involved with the embodiment of expertise. She has examined ways that information systems can support experts during the process of articulating knowledge and novices during the process of acquiring expertise.

Her current research includes information conveyance along with the effect communication of explicit knowledge has on the ability to reproduce implicit knowledge-based behaviors. Since novices have little experiential framework in which to place the ideas, concepts, questions and criticisms they receive in the process of embodying knowledge, it is questionable whether experts can transmit their embodied or tacit knowledge. Dr. Cass has investigated the role that informational context and experiential background have on the process that novices undergo in attempting to embody expertise throughout time.


Courses Taught

Information Ethics

Database Management and Spatial Analysis

Systems Analysis and Design

Systems Analysis

Project I: Design

Project II: Implementation

Contexts of Information Systems

Business Information Systems

Information and Knowledge Management

Teams and Interpersonal Communication


Cass, K. (2006). "A Bridge to the Third Age: Fashioning Technological Concepts for Novice Over-Seventy Home-System Users," Proceedings of the ACM SIGMIS Computer Personnel Research Conference, Claremont, CA, pages 20-24.

Cass, K., and Lauer, T. (2004). Media Transitions: The Cases of Digital Photography and E-mail. Information Technology and People, Vol. 17, (3) 252-267.

Cass, Kimberly. (1998). The World-Wide Web's Shadow of Opportunity: A Heideggerian Perspective of Authority in the Information Age. Information Technology and People, Vol. 11, (4), 328-337.

Cass, Kimberly. Expert Systems as General-Use Advisory Tools: An Examination of Moral Responsibility. Business and Professional Ethics Journal, Vol. 15, (4), 61-85.

Invited Presentations

Americas Conference on Information Systems

Information Resource Management Association Conference

Ethics and Technology Conference

Computer Personnel Research Conference

Hawaii International Conference on System Sciences

Midwest Computing Conference

Theoretical Foundations of I.S. Research in the French Speaking World and the Influence of French Speaking Theorists Conference

Western Association of Schools and Colleges Academic Resource Conference

University of Arizona's Management Information Systems Conference

Decision Sciences Institute Annual Meeting

ESRI International User's Conference


Association for Computing Machinery

Association for Information Systems