What is an urgent situation?
An urgent situation is one in which you are concerned about yourself or another person who may be:
These sorts of situations cannot wait for a routine intake appointment. Here are your options:
During business hours, Monday through Friday, 8am-5pm:
Call the Counseling Center, 909-748-8108, and let the administrative assistant know that you (or another student) need(s) to talk with a therapist as soon as possible. The administrative assistant will need to talk with the student in order to obtain contact information and a brief description of the situation.
If the crisis counselor is not available at that time, the administrative assistant will ask for the student's availability that day and will schedule a same-day phone assessment. The crisis counselor will call the student at the agreed upon time, will make a phone assessment, and will develop a plan for the student for care.
You can reach a crisis counselor by calling the Counseling Center's 24/7 Crisis Line:
If you are viewing this on your mobile device, click this phone number to dial immediately 909-748-8960.