In order to provide more convenient access for students who need ongoing or more specialized mental health care, the University has established a partnership with a local agency, Citrus Counseling Services (CCS).
CCS was founded in 1978 as Christian Counseling Services. Today, however, it is known as Citrus Counseling Services because it has expanded its scope of practice to include a variety of non-faith-based services. The organization has earned a strong reputation, in part because of its diverse staff of more than 40 clinicians, including U of R alumni, who serve people of all race, gender, sexual orientation, and economic status.
101 E. Redlands Blvd Suite 215
Redlands, CA 92373
Note: First call consists of a phone intake with demographic information, a brief assessment, payment/insurance information and then an Intake Coordinator will return your call in 24-48 hours and will schedule an appointment within a week. (This process is subject to change due to the Covid-19 pandemic guidelines)
You must inform the CCS intake staff that you are a student from the University of Redlands.
Services: Starting Fall 2020, and depending on CDC health guidelines, CCS will provide telehealth appointments and/or will have CCS staff on campus to provide individual therapy. This arrangement with CCS will support students who need care outside the Counseling Center's scope of services (e.g. long-term therapy), will provide convenient access to counseling services, and will help manage our waitlist.
Although it is not currently in its portfolio, CCS leadership is working to provide on-campus psychiatric support for students as well. CCS licensed therapists take most health insurance, including the University’s insurance, and there is a sliding fee scale for unlicensed therapists. More information about contacting CCS will be provided as soon as it becomes available. To ensure you have the most accurate information possible on their services, contact them directly.
Accepts insurance if seeing a licensed therapist: Aetna, Cigna, UBH, Loma Linda University Risk Management as well as other major health insurance plans – except they do not take HMOs or any Blue Cross plans. They will verify and bill your insurance if you provide the needed information.