Meet Our Team

Kimberly Perna

Director of Operations and User Services
909.748.8316
kimberly_perna@redlands.edu

Enrique Castaneda

ResNet Manager
909.748.8310
909.748.8921
enrique_castaneda@redlands.edu

Lamont Smith

Senior PC Specialist
909.748.8190
909.748.8922
lamont_smith@redlands.edu

JorDon Smith

Lead Technical Support Specialist
909.748.8305
909.748.8922
jordon_smith@redlands.edu

Jimmy Bradley

Senior PC Specialist
909.748.8322
909.748.8922
jimmy_bradley@redlands.edu

Eric Chaffin

Tech Enabled Classroom Consultant
909.748.8459
909.748.8922
eric_chaffin@redlands.edu

ITS Technology Support Services

Location

ResNET: Armacost Library 173
Tech. Support Services: Willis ITS

Contact

909.748.8921
909.748.8922

Hours

Monday through Friday
8 a.m. to 5 p.m.

Meet the TSS Willis Center Team

Technology Support Services, formerly known as the Help Desk or User Services, supports end-user computing and technology for the University. The new Technology Support Services name reflects ITS’ renewed focus on providing proactive technology support to all users in the University community.