Rama Ramakrishna

Professor, Sch of Bus

Office: URSB Management & Business, Hornby Hall #124

Phone: 909/748-8782



Academic Interests and Areas of Expertise

  • Role of IS professionals in IS project success
  • E-Characteristics, new rules for the networked world
  • Management Information Systems
  • E-Commerce
  • Decision Support Systems, Business Analytics and GIS
  • Intellectual Property Rights in the Network Economy
  • Offshoring Knowledge Work

Description of Research

My academic training in engineering prepared me well for my Ph.D. in Decision Sciences (& information systems). My teaching and research has focused on the intersection of decision sciences and information systems – business analytics, GIS, and value of information systems, both from people and technology.

Courses Taught at Redlands

  • Information and Knowledge Management
  • Management of Information Systems
  • Decision Support Systems
  • Managerial Statistics

Degrees Held 

  • B.S., Bangalore University, India
  • Ph.D., Georgia State University

Previous Teaching Experience

  • Penn State University, Great Valley
  • Old Dominion University
  • University of Connecticut
  • Georgia State University

Previous Relevant Work Experience

  • Manager in a steel plant (in India) in-charge of maintenance.

Major Awards

  • Recipient of Levi-Strauss Foundation Scholarship, 1980-1981
  • Recipient of the George E. Manner's award for Graduate Studies in Business, 1980-1981
  • Winner -- Best Empirical/Application Paper ABA Conference, 1994
  •  Excellence in teaching award, 2008

Significant Publications

Journal Publications

 "The Fact-Net Model: A Problem Diagnosis Procedure," Interfaces, Vol. 16, No. 6 (1986), pp. 86-94 (with Harvey J. Brightman).

"Matching Problem Diagnostic Tools to Managers' Decision Styles: A Contingency Approach," OMEGA (International Journal of Management Science), Vol. 16, No. 1 (1988), pp. 1-9 (with Harvey J. Brightman & Robert Elrod).

 "A Comparative Analysis of Successful and Unsuccessful Information Centers," Information & Management, Volume 19, No. 3 (1990), pp. 199-209 (with Bindiganavale S. Vijayaraman).

“Perception of the Role of Information Technology in Organizations: Development of a Measure,” Computer Personnel, Vol. 20, No. 4 (1999 – actually published in 2002), pp. 39-54 (with Xiaohua Lin).

“Goal Orientation, Self-Efficacy, Organizational Climate, and Job Performance,” Human Performance, Vol. 15, No. 3 (2002), pp. 275-297 (with Denise Potosky).

“Conceptualization and Exploration of composite Career Anchors: An Analysis of Information Systems Personnel,” Human Resource Development Quarterly, Vol. 14, No. 2 (2003), pp. 199-214 (with Denise Potosky).

“Shaping of Moral Intensity Regarding Software Piracy: A Comparison Between Thailand and U.S. Students,” Journal of Business Ethics, Vol. 49 (2004), pp. 91-104. (with Ranjan Kini & B.S. Vijayaraman).

Consulting Experience

  • Government
  • Small Business


Athletics are an important part of student life.
softball player

The University softball field was modeled after the one in "Field of Dreams."

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