Kimberly Cass

Professor, Sch of Bus

Office: URSB Management & Business, Hornby Hall #103

Phone: 909/748-8765



Academic Interests and Areas of Expertise

  • Philosophical Issues in Information Systems
  • Ethical and Social Issues in Information Systems
  • Information and Knowledge Management
  • System Analysis and Design
  • Teams and Interpersonal Communication
  • Information Conveyance
  • Embodiment of Information and Knowledge

Description of Research

Dr. Cass’s research centers on the philosophical foundations of information systems and the information processes involved with the embodiment of expertise. She has examined ways that information systems can support experts during the process of articulating knowledge and novices during the process of acquiring expertise.

Her current research includes information conveyance along with the effect communication of explicit knowledge has on the ability to reproduce implicit knowledge-based behaviors. Since novices have little experiential framework in which to place the ideas, concepts, questions and criticisms they receive in the process of embodying knowledge, it is questionable whether experts can transmit their embodied or tacit knowledge. Dr. Cass has investigated the role that informational context and experiential background have on the process that novices undergo in attempting to embody expertise throughout time.

Courses Taught at Redlands

  • ISYS 415 Information Ethics
  • ISYS 435 Database Management and Spatial Analysis
  • ISYS 445 Systems Analysis and Design
  • ISYS 484 Systems Analysis
  • ISYS 485 Project I: Design
  • ISYS 486 Project II: Implementation
  • BAMG 334 Contexts of Information Systems
  • BUSB 333 Business Information Systems
  • BUAD 630A Connections: Information Systems
  • BUAD 683 Information and Knowledge Management
  • INFT 640 Systems Analysis and Design
  • INFT 615 Teams and Interpersonal Communication

Degrees held

  • B.A., Colorado State University
  • M.S., Ph.D., University of Arizona


Cass, K. (2006). “A Bridge to the Third Age: Fashioning Technological Concepts for Novice Over-Seventy Home-System Users,” Proceedings of the ACM SIGMIS Computer Personnel Research Conference, Claremont, CA, pages 20-24.

Cass, K., & Lauer, T. (2004). Media Transitions: The Cases of Digital Photography and E-mail. Information Technology and People, Vol. 17, (3) 252-267.

Cass, Kimberly. (1998). The World-Wide Web's Shadow of Opportunity: A Heideggerian Perspective of Authority in the Information Age. Information Technology and People, Vol. 11, (4), 328-337.

Cass, Kimberly. Expert Systems as General-Use Advisory Tools: An Examination of Moral Responsibility. Business and Professional Ethics Journal, Vol. 15, (4), 61-85.

Conference Presentations

  • Americas Conference on Information Systems
  • Information Resource Management Association Conference
  • Ethics and Technology Conference
  • Computer Personnel Research Conference
  • Hawaii International Conference on System Sciences
  • Midwest Computing Conference
  • Theoretical Foundations of I.S. Research in the French Speaking World and the Influence of French Speaking Theorists Conference
  • Western Association of Schools and Colleges Academic Resource Conference
  • University of Arizona’s Management Information Systems Conference
  • Decision Sciences Institute Annual Meeting
  • ESRI International User’s Conference

Professional Affiliations

  • Association for Computing Machinery
  • Association for Information Systems


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