Meet Our Team

Timothy Gesner

Technical Support Services Manager, ITS
909.748.8922

Enrique Castaneda

ResNet Manager
909.748.8921

ITS Technology Support Services

Location

ResNET: Armacost Library 173
Tech. Support Services: Willis ITS

Contact

909.748.8921
909.748.8922

Hours

Monday through Friday
8 a.m. to 5 p.m.

ITS Technology Support Services

Technology Support Services, formerly known as the Help Desk or User Services, supports end-user computing and technology for the University. The new Technology Support Services name reflects ITS’ renewed focus on providing proactive technology support to all users in the University community.